Returns Policy

While we hope you’ll be happy with your items from Kimbers Kit, we know you may sometimes need to return them. If you do, please ensure that they are returned to us within 14 days.

 

Items can be returned to Kimbers Kit at 23 Bryn Eglur Road, Morriston, Swansea, SA6 7PG.

 

When returning items, please include any original packaging, tabs, labels and accessories and explanation of why the item is being returned.

 

If returning by post, please package it all securely. We would strongly recommend that you obtain a receipt or certificate of posting. This will ensure no delays incur with exchanges.

 

If you’re returning an item because you’ve changed your mind, there will be a deduction from your refund for the orignal postage and there may be a deduction if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected.

 

If you are returning an item which is damaged, then we will refund you in full for the return postage, however as we are a family business we ask that you obtain the cheapest and safest method.

 

 

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